Your use of our website and its services is conditional on your agreement to these terms of use.  If you use our website or services, we will assume you have accepted these terms.  We may revise these terms of use from time to time.  The updated terms will appear on this website.  Any amended privacy statement will apply between us whether or not we have given you specific notice of any change.


The information available on or through this website is intended to provide general information to the public.  We may change, delete, add to or otherwise amend information contained on this website at any time without notice.

While we have taken all reasonable measures to ensure the quality and accuracy of the information on our website, we make no warranty and do not assume any legal liability for the accuracy, correctness, completeness, or use of any such information.

If you access third party content via links to other websites from this website, we are not responsible for any such third party content.


The information available on or through this website is protected by copyright.  Such information may be reproduced, free of charge, for personal use only, without further permission.  In any other case, reproduction of information on this website must be agreed to by us in writing.


You can use this website without providing any personal information, and where you do voluntarily provide personal information, we will only use it to help us to properly assess, diagnose and work with you to provide treatment, services and advice.  We may also collect statistical information about your visit to this website.  This information is aggregated and non-personally identifying.

The personal information that we collect generally includes: your name, contact details, date of birth and gender along with health information including information about your teeth in the form of dental records, photographs, videos and x-rays of your face, teeth and jaws, including intraoral scans or impressions, and treatment plan and progress notes.

We will endeavour to collect this information from you directly, however we may also collect information from third parties such as other healthcare providers, treatment funders or persons authorised by you.

We are bound by strict privacy laws under which we are required to take great care in handling your personal information. This information is stored, secured and protected by password and accessed only by our staff.

We may from time to time also share your information with third parties, to the extent necessary to carry out our professional and business needs or to complete your requests for the purposes of providing treatment, services or advice or where we are required to disclose that information by law or for safety reasons.

You do not have to provide any personal information. However, depending on the circumstances this may prevent us from being able to provide treatment, services, or advice to you.

Where we hold personal information about you:

  • You have the right to access that information where it can be readily retrieved, except in the limited circumstances in which it is permitted for us to withhold this information; and
  • If that information is incorrect, you may ask that we correct it. 

You can make requests to access personal information by emailing us.  In most instances, we will require you to provide some form of identification (such as a driver’s licence or passport) so we can verify that you are the person to whom the information relates. 

Please visit the Office of the Privacy Commissioner’s website for further information about your rights Office of the Privacy Commissioner | Your privacy rights

Every effort is made to ensure that records we keep are accurate and complete. You can assist us to achieve this by notifying us of any change of details.


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